Privacy Policy
TinyBoost uses account and device information to provide access, process purchases, protect the service, and improve product reliability. We will never sell your TinyBoost data, use it for advertising, or provide it to third parties for their own marketing.
1. Who is responsible for your data?
TinyBoost is operated by PROTASYS LTD, the controller responsible for your personal data.
Company No. 201136934 · VAT BG201136934
Suha Reka Region, 1505 Sofia, Bulgaria.
Contact: info@fpsheaven.com
2. Information we process
- Account and sign-in: your email address and the information needed to verify your sign-in and keep your account secure.
- Purchases and support: purchase references, subscription or licence status, transaction history, and information you send to support. Payment details are handled by your payment provider.
- Device verification: device identifiers and basic hardware information to verify your device, protect your access, and prevent unauthorised sharing or trial abuse.
- Usage and diagnostics: app and tool events, limited hardware and Windows information, benchmark results when you run a benchmark, and diagnostic information such as app errors and crashes.
- Network and trial information: IP information processed when connecting, country, coarse network prefixes, and account or device identifiers used to enforce access and trial eligibility.
- Information kept on your PC: TinyBoost stores your settings, protected access and trial state, recovery information, in-app activity history, and benchmark files on your computer so the app can work safely and remember your preferences.
For purchases and consumer requests, we also record the consent wording/version, acceptance time and order reference, confirmation delivery records, and any refund or withdrawal declaration (including your name, verified email, submission time and optional details). We use these records to provide the contract and acknowledgements, handle requests, demonstrate compliance and prevent repeated voluntary guarantee periods. We retain initial-purchase references for guarantee eligibility and legal claims; request and consent records follow the retention criteria below. These records are not used for marketing.
3. How we process your data
When you sign in, we receive your verified email address and a reference to your Google or Discord account so we can find your TinyBoost access. When you purchase TinyBoost, we receive your subscription status, payment reference, and billing email from the payment provider. We never receive your email password or full payment-card details.
When you use a tool, we receive its name, whether it completed, and limited technical details about the result. Benchmarks send FPS and latency results, basic GPU readings, and whether TinyBoost settings were applied. Error reports add the failed operation, app and Windows versions, hardware details, and a short technical reason. We never receive screenshots, documents, browser history, game chat, passwords, or your personal files.
Your chosen TinyBoost settings, protected access and trial state, recovery information, in-app activity history, and benchmark files remain on your PC. If you contact support, you decide what messages, screenshots, or files to share with us.
4. How we use your TinyBoost data
We use TinyBoost data to keep your account working, confirm your access, remember your device, help when something goes wrong, and protect customers from fraud or account sharing.
When you use tools such as the automated benchmark, we use the results and basic technical details to check whether TinyBoost worked as expected and to improve compatibility and reliability. We collect these metrics to measure TinyBoost's performance across supported systems. We will never sell your TinyBoost data, use it for advertising, or provide it to third parties for their own marketing.
For people in the EEA and UK, we process account, access, and support information because it is needed to provide our service. We keep legally required records to meet legal obligations. We process security, fraud-prevention, and reliability information for our legitimate interests in keeping TinyBoost and its customers safe.
5. Providers and disclosures
We use trusted providers for sign-in, payments, subscription management, hosting, and customer support. They receive only the information needed to provide their services. We may disclose information where legally required or necessary to establish or defend legal claims.
6. Cookies and storage
We use browser storage needed for sign-in, account security, and checkout continuity. With your consent, we also use Google Analytics to understand aggregated website use; this is not used for advertising or cross-site tracking. You can change your choice at any time using the button below. Payment and sign-in providers may use their own necessary cookies or storage under their privacy notices.
7. Retention and security
We keep personal information only for as long as needed to provide TinyBoost, maintain security, resolve support issues, meet legal and accounting obligations, and handle disputes.
On your PC, TinyBoost stores your app settings and optimization preferences, encrypted entitlement and trial-access state, recovery data used to restore system changes safely, in-app activity history for the current session, and automated-benchmark captures, reports, and benchmark state when you use that feature. Sign-in refresh tokens are kept only in memory during the active session and are not stored in the local access cache.
Some providers may process information outside the EEA or UK. Where required, we use an adequacy decision or appropriate safeguards. We use access controls, protected identifiers, encrypted communications, and protected local access storage to protect information.
8. Your choices and rights
Depending on applicable law, you may request access, correction, deletion, restriction, or portability of your personal data, and object to certain processing. TinyBoost uses automated checks to protect access, prevent fraud, and enforce trial and device limits. These checks may restrict access where they detect an issue. You can request a review at info@fpsheaven.com.
You may complain to your local data-protection authority. In Bulgaria, this is the Commission for Personal Data Protection.
Refund and Withdrawal Policy
7-day money-back guarantee: request a full refund of your initial purchase within seven calendar days. Mandatory consumer rights remain unaffected.
TinyBoost voluntary 7-day money-back guarantee
You may request a full refund of your initial TinyBoost purchase within seven calendar days of purchase (UTC), without giving a reason. This applies once per customer; renewals, plan changes and repurchases do not start a new period. Your deadline is shown in your account.
EU statutory withdrawal
EU consumers have 14 days from the contract to withdraw without giving a reason. For digital content, this right ends once supply begins with your prior express consent and acknowledgement of the loss of that right, which we ask for separately before payment. Otherwise your statutory withdrawal rights remain.
How to request a refund or withdraw
Use Refunds and withdrawal in your account at https://tinyboost.app/account#refunds, or email info@fpsheaven.com. No reason is required, and sending your request before the deadline is sufficient.
Refunds
Refunds go to the original payment method with no payment-processing fees deducted, normally within 14 days. For cryptocurrency payments, contact us so we can verify the payment; never send private keys. A refunded purchase ends access and stops future renewals. A refund is not a fraud finding or a device ban.
Mandatory rights
The guarantee does not limit mandatory consumer rights. If TinyBoost is defective, unavailable or misdescribed, you may be entitled to a repair, a price reduction, or termination and a refund under applicable law. Contact support at any time; the 7-day guarantee is not a deadline for these claims.
Model withdrawal form
To PROTASYS LTD, Suha Reka Region, 1505 Sofia, Bulgaria, info@fpsheaven.com: I withdraw from my contract for TinyBoost. Order/reference: __. Ordered on: __. Name: __. Address: __. Date: __. Signature (only if sent on paper): __. You do not have to use this form.
The separate checkout consent
I consent to the immediate supply of TinyBoost and acknowledge that once digital delivery begins, I lose my 14-day statutory right of withdrawal.
Terms of Service
Seller: PROTASYS LTD, Company No. 201136934, VAT BG201136934. Address on record: Suha Reka Region, 1505 Sofia, Bulgaria. Contact: info@fpsheaven.com.
TinyBoost is downloadable Windows PC optimization/helper software. It requires supported Windows hardware, administrator privileges, an internet connection and a verified account for access checks. Features and results depend on your hardware, drivers, Windows and game configuration; no particular FPS increase is promised. Review the product information and compatibility requirements before buying.
The checkout displays the price, currency, payment schedule and access period before you place an order. Subscriptions renew at the displayed interval until cancelled. You can stop future renewals from your account; cancellation alone does not refund a past payment, and paid access continues through the paid period unless the contract is terminated or refunded. Prepaid purchases do not renew automatically. A Lifetime purchase is a one-time licence, including future TinyBoost updates for as long as TinyBoost's online services remain available, as described at purchase; this does not remove mandatory rights if supply fails or the product is non-conforming. Separately sold optional services are not included.
Access is supplied immediately after confirmed payment, subject to the separate immediate-supply consent at checkout. Your purchase permits authorised personal use under the device and account restrictions shown for TinyBoost; it does not transfer ownership of the software. Keep your account secure and do not share access credentials or bypass access controls. Nothing in these terms restricts use permitted by mandatory law.
Your order confirmation records the order reference, price, access purchased, terms version and any immediate-supply consent. Keep that confirmation. Refunds and withdrawal are governed by the policy below. Mandatory consumer protection in your country of habitual residence remains unaffected. Contact us for support or complaints; these terms do not exclude access to competent courts or statutory remedies.